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Camilla Bullock
Chief Executive Officer
Emerging Payments Association Asia
Camilla Bullock is an entrepreneur, connector, and leader in the global payments industry. As the Chief Executive Officer and Co-Founder of the Emerging Payments Association Asia (EPAA), she is dedicated to fostering synergies across the payments ecosystem. Since its founding in 2018, EPAA has rapidly become the voice of payments in the Asia-Pacific region and a key advocate on the global stage. EPAA is an active member of Financial Stability Board (FSB) task forces, contributing to the G20 agenda to enhance payments, drive innovation, and improve cross-border interoperability.
Camilla’s extensive career in financial technology began in the early 2000s in London, where she spent 14 years in various roles at Reuters, now part of the London Stock Exchange Group (LSEG). Her work in the payments sector reflects her passion for shaping the future of financial services by uniting key industry players and accelerating innovation.
Beyond her role at EPAA, Camilla is the founder of the “Meet-Her She Knows Payments” initiative, which champions female thought leadership in the industry, reinforcing diversity as a key driver of innovation. She also serves on the board of the Swedish Australian Chamber of Commerce and actively mentors emerging talent, demonstrating her commitment to the next generation of payments leaders.
Speaking At
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1:00–2:30pmTue 17 NovPublic-Private RoundtableRoundtable Room 1Invite-Only
Sovereignty & Resilience
Timebomb or Damp Squib? Building Trust by Addressing Errors, Frauds and Scams in DPI
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Camilla BullockChief Executive OfficerEmerging Payments Association Asia
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Curtis MatlockChief Executive OfficerProto
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Dr. David PorteousChief Executive OfficerIntegral: Governance Solutions
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Ilya BrovinChief Growth OfficerSumsub
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Miguel GeronillaChief Information Security OfficerGCash
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Pavle AvramovicDirector of Research & PolicyFinancial Innovation for Impact
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Jayshree VenkatesanSenior Vice President & Head of Partnership DevelopmentAccionModerator
About this session
Digital public infrastructure is scaling faster than the machinery meant to fix it when it fails. More than 36 countries have committed under the 50-in-5 campaign to design, implement and scale at least one DPI component by 2028, and in countries from Brazil to India, digital payments and digital ID already operate at population scale.
Volume brings problems: more transactions mean more errors, and society-scale systems create new attack surfaces. Instant interoperable payments mean the money is transferred within seconds, but once it leaves an account and reaches another, there is little that can be done. Transfer of funds could take place to the wrong person, through a mistake in the phone number that acts as the alias, or done under duress. The Global Anti-Scam Alliance found in 2025 that 57% of adults worldwide had experienced a scam and 23% lost money as a result. Yet redress has not kept pace. Of a number of DPI grievance mechanisms assessed recently, a minority met a minimum "liveness" threshold — a published policy with acknowledgment and resolution timeframes, an escalation path, at least two working complaint channels, and basic case-capture capacity.
That gap has consequences. Where liability for fraud is unassigned, harm falls between the cracks: the direct cause is an unknown malicious party, even though the system's speed and reach enabled the attack. And as DPIs start to link across borders, none of the existing mechanisms can follow a grievance from one jurisdiction to another.
This roundtable will explore the state of play for trust in DPI solutions, as well as emergent potential solutions being deployed around the world, and what trust frameworks for DPI will look like in the coming years, including the approaches for creating interoperable grievance redressal frameworks.
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