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      Melissa Ries

      Melissa Ries

      Group Vice President & Managing Director for Asia

      ServiceNow

      View the agenda

      • Senior Software Executive with deep knowledge of and experience at selling complex enterprise software and disruptive technologies to customers in Asia Pacific including Japan, China, and India. Knowledge base includes horizontal technologies, business intelligence, cloud technology, ERP, CRM, and Big Data.
      • Have lived and worked in five countries including the U.S.A., Australia, Singapore, China, and Japan. Since 2005 have led software sales organizations in Asia Pacific Japan (APJ). Possess a deep knowledge of culture, customs, and enterprise buying/selling practices across the region.
      • Consistently led diverse high performing teams to exceed multi-million dollar annual sales targets in highly competitive environments. Coached and mentored teams to succeed at both direct and indirect sales and to rapidly and successfully transition from product sales to solution sales.
      • Track record includes branding a startup company and multiple new products in Asia Pacific to increase awareness and sales. Identified and utilized disruptive decision makers who have launched some of the world’s most admired applications to increase brand penetration.

      Speaking At

      • 6:15–8:30pmMon 16 NovLaunchpadLaunchpad RoomInvite-Only

        Accountability & Liability In Agentic SystemsThe Scaling Challenge in Tokenized Markets

        [Invite-only] Rewiring Money, Intelligence & Trust Across ASEAN - Powered by Maybank

        LaunchpadLaunchpad RoomInvite-Only

        About this session

        A Maybank Ecosystem Dialogue on AI, Digital Assets and Innovation

        In partnership with Global Finance & Technology Network (GFTN), we are pleased to invite you to an exclusive industry dialogue bringing together leaders from across financial services, technology, fintech, academia and the broader innovation ecosystem to explore the trends reshaping the future of finance. Against a backdrop of rapid technological advancement and evolving customer expectations, the session will explore how organisations are leveraging AI, digital assets and ecosystem partnerships to drive innovation, strengthen trust, and create meaningful value for customers, businesses and society.

        Discussion topics will include:

        • The future of financial services in an AI-enabled world
        • Emerging opportunities in digital assets and financial innovation
        • Innovation, transformation and leadership in a changing industry
        • The role of partnerships in accelerating sustainable growth and innovation

        6:15pm - 7pm

        Registration, Showcase & Networking

        7pm - 7:10pm

        Welcome & Opening Remarks

        Speaker: Giorgio Migliarina, Group Chief Technology & Digital Officer, Maybank

        7:10pm - 7:35pm

        Fireside Chat: Innovation, Leadership and the Future of Financial Services

        A leadership conversation on how Maybank is navigating the

        future of banking amid accelerating technological change, evolving customer expectations and new forms of ecosystem competition and collaboration. The discussion will explore the leadership choices required to innovate with purpose, build trust and create sustainable value across ASEAN.

        Speaker(s): Dato' Sri Khairussaleh Ramli, President & Group CEO, Maybank, Sopnendu Mohanty, Group CEO, GFTN

        7:35pm - 8:05pm

        Building Next-generation Financial Infrastructure With Emerging Technologies Like Digital Assets, Quantum Technologies and More

        Financial services is entering a new era shaped by digital assets, quantum technologies and next-generation financial infrastructure. From tokenisation and digital money to advances in security, computing and cross-border connectivity, this discussion explores how financial institutions, regulators and technology partners can build trusted, interoperable and future-ready ecosystems across ASEAN.

        Speaker(s): Alice Tan, Head, Group Wealth Management, Maybank, Abdul Wahab Mohamed Yusoff, Independent Non-Executive Director, Maybank Singapore, Qaiser Iskandar Anwarudin, Director, Payment Services Policy Department, Bank Negara Malaysia, Alan Lim, Director & Head, Financial Infrastructure & Artificial Intelligence Office, Monetary Authority of Singapore, Prof. Lam Kwok Yan, Associate Vice President (Strategy & Partnerships), Professor, College of Computing & Data Science, Nanyang Technological University (Moderator)

        8:05pm - 8:35pm

        Panel: From Strategy to Impact: Scaling AI and Innovation Across the Enterprise

        What does it take to transform a large financial institution in the age of AI? As organisations move beyond experimentation, the challenge is no longer whether AI and innovation can create value, but how to scale them across the enterprise. This discussion explores how business and technology leaders can translate strategy into execution, build future-

        ready capabilities, and harness ecosystem partnerships to accelerate adoption, innovation and sustainable impact across customers, operations and markets.

        Speaker(s): Giorgio Migliarina, Group Chief Technology & Digital Officer, Maybank, Dr Siew Chan Cheong, Group Chief Strategy & Transformation Officer, Maybank, Alvin Lee, Country CEO, Singapore, Maybank, Melissa Ries, Group Vice President & Managing Director for Asia, ServiceNow (Moderator)

        8:35pm - 8:40pm

        Closing