"Optimise and Improve Business Efficiency With AI" - Powered by Netron
Allan Panganting of Netron discussed the optimisation and improvement of business efficiency through AI.
Key highlights
Current AI Trends:
- Increasing adoption of AI since early 2022.
- Businesses are now creating AI-driven products and solutions.
- Acknowledgment of the growing role and impact of AI in business.
AI Applications:
- Content creation and presentation.
- Knowledge management and reporting.
- Analytics for decision-making.
- Insights, summarisation, and data synthesis.
Usage in Different Business Units:
- Software development (coding).
- IT operations.
- Contact centers and customer support.
- Manufacturing processes.
Netron's AI Platform - Navi:
- Combines capabilities from cybersecurity, networking, cloud computing.
- AI-driven knowledge management for enterprises.
- Offers APIs for integration with various applications.
- Ensures data security and relevance through authentication and categorisation.
Benefits of AI:
- Chatbots and reduced manpower costs.
- Enhanced data analysis and report generation.
- Training and marketing content generation.
- Supports structured and unstructured data for business processes.
Conclusion
AI holds transformative potential across various business functions, from improving operational efficiency to enhancing customer experiences.
Speaker:
- Allan Panganting, Senior Technical Consultant, Netron Information Technology