"Money Moves to the Next-Gen Wallet: How Tech Is Redefining Personal Finance"
The panel discussion explores the transformative impact of AI and technology on personal finance, highlighting key trends, challenges, and future outlooks.
AI and Financial Decision-Making:
- AI is essential for personalising financial advice and making better financial decisions.
- Technologies such as generative AI can improve user experiences and accessibility to financial products and applications.
- AI is viewed as a critical tool for lowering customer acquisition costs and enhancing customer support.
Financial Inclusion:
- Underserved demographics, particularly women, need better financial education and services.
- There is a significant opportunity to use AI and digital tools to improve financial decision-making for these groups.
Challenges and Opportunities:
- Adoption and trust are crucial for the widespread use of financial tools. Impartiality in financial advice is paramount.
- Regulatory, security, and privacy issues are major hurdles that need to be addressed for innovation.
Future Trends:
- The panelists envision AI playing a significant role in democratising access to high-quality financial products.
- There is an expected rise of investment co-pilots powered by AI, helping customers make smarter investment decisions.
- The emphasis is on responsible adoption and balanced technological nudges to guide users.
Conclusion:
The next few years are expected to bring transformative changes, with more personalised solutions and increased participation in capital markets. A responsible approach to adoption and balanced nudges powered by robust technology will pave the way for the future of personal finance.
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Speakers:
- Antonio Separovic, Co-founder & Chief Executive Officer, Oradian
- Christine Yu, Co-founder, Sophia
- Patrick Chan, Head of Asia, Robinhood
- Piruze Sabuncu, Partner, Square Peg
- Wells Vaughan, CTO, Financial Services APAC, SoftServe APAC
Moderator:
- Kumar Abhishek, Head - FinTech & Digital Initiatives, TVS Credit Services