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Suroop Gopalakrishnan
Executive Head – Client Success, APAC
NTT DATA
Proven IT Services / Enterprise Telecom leader for P&Ls of the order of $500m, with cross functional, multi country teams. 29 year track record of building profitable businesses at scale for industry leading Indian and Global companies. Extensive India and Asia Pacific experience.
Passionate about driving client value through AI led services transformation, lifecycle management of client journeys, and evangelising adoption of analytics, automation and digital experience.
20 years of leadership in Enterprise Telecom, System Integration Services, Infrastructure Managed Services, Hybrid Cloud and Tech Sales with insight into the buying behaviour of IT-ITES / Manufacturing / BFSI verticals. Robust understanding of the alliance ecosystem for multi-tower outsourcing deals.
Led cross-functional teams across Cyber Security, Networking, Enterprise Collaboration, Multi Cloud and Digital Workspace practice towers to stitch complex multi tower deals at the C-suite.
High tolerance to ambiguity. Rich experience in ramping up businesses on start-up mode, from ideation and fail fast pilots to building profitable scale. Successfully challenged on more than one occasion in turnaround situations.
A hands-on and non-hierarchical approach to workspace, with a record of building well knit high performing teams.
Active member of TSIA forums and community and keen student of industry transformation.
I try to learn something new every day.
Speaking At
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3:30–4:30pmMon 16 NovWorkshopWorkshop Room 3Open
Others
Living with Legacy: Modernization Decisions that Matter for the Agentic Era - NTT DATA
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Koushik BhattacharjeDirector, Digital Core Services & Margin OptimizationNTT DATA
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Manu SareenCIO, Country Technology HeadCiti
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Pieter FrankenGroup Chief Technology OfficerGlobal Finance & Technology Network (GFTN)
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Suroop GopalakrishnanExecutive Head – Client Success, APACNTT DATA
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Prabin GopalExecutive Director, FSI Consulting – AdvisoryNTT DATAModerator
About this session
As AI and agentic technologies reshape banking and financial services, institutions face increasingly complex decisions across their legacy application estates. What should be retained, renovated, or replaced? Where will modernization create the greatest value? And how can institutions move forward without compromising resilience or business continuity?
Join NTT DATA’s modernization leaders for an interactive workshop exploring three critical decision points: Assess & Strategize, Prepare & Platform, and Deploy & Cut Over.
The discussion will examine how institutions can better understand their existing systems, prioritize modernization investments, address security, governance and platform-readiness gaps, and manage transition risks while protecting business continuity.
Participants will gain practical frameworks and a modernization toolkit covering portfolio prioritization, risk and readiness assessment, safe cutover planning, and the development of a 90-day modernization action plan.
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