Case Study
Tencent: Expanding Cloud and AI Services in Asia-Pacific
Building regulatory relationships whilst demonstrating technical capabilities in new markets
About the Organisation
- Name: Tencent
- Industry: Technology, AI, cloud services, and digital payments
- GFTN member since: [PLACEHOLDER: Year - approximately 2023]
- Key markets: Asia-Pacific, with Singapore operations
Tencent is one of the world's largest technology companies, providing cloud infrastructure, AI solutions, and digital payment services through WeChat Pay. The company operates separate entities outside mainland China, with significant cloud and AI investments in Singapore. Tencent focuses on international partnerships, compliance, and building trust across global markets.
The challenge
What we are doing together
Advancing AI dialogue in financial services
Tencent provided the venue for GFTN Connect: AI Edition, creating an ideal setting for a high-impact dialogue featuring Tencent and other ecosystem leaders. The session focused on real-world AI applications in finance — from infrastructure to customer engagement — fostering collaboration and insights on how AI is reshaping the future of financial services.
Speaking at flagship events
Tencent presents technical insights on AI, cloud infrastructure, and digital payment innovations at GFTN forums, including Singapore Fintech Festival and regional events. These platforms connect Tencent with regulators, financial institutions, and technology leaders.
Digital platforms
Tencent and GFTN are exploring use of Tencent's live streaming capabilities for SFF, extending reach for others in the sector to gain access to insights.
Accessing market intelligence
Through GFTN's network, Tencent will be accessint information about regulatory landscapes, market dynamics, and partnership environments across emerging markets. This supports market entry planning and partnership development for WeChat Pay and cloud services.
Facilitating business connections
GFTN connects Tencent's business divisions, including WeChat Pay's international partnership team and cloud services, with organisations seeking AI solutions, payment infrastructure, and cloud capabilities.
How we work together
GFTN operates as a practitioner-led platform that prioritises technical substance over marketing exposure. This aligns with Tencent's preference for credibility-building engagement rather than broad visibility. GFTN curates speaking opportunities, co-managed sessions, and targeted introductions that emphasise Tencent's expertise in AI, cloud infrastructure, and payment technologies.
The partnership operates on a co-creation model. Tencent brings its technical network and subject matter experts to forums whilst GFTN provides a trusted convening platform, deep ecosystem connections, and strong engagement with public and private sector stakeholders. This model expands both organisations' reach and creates dialogue between technology providers and regulators on how global platforms operate under international standards.
As Tencent continues cloud and AI investment in Singapore with dedicated compliance teams, GFTN provides forums that bring together public and private sector leaders globally , offering Tencent valuable insights and connections to support its international growth and collaboration in financial ecosystems.
WORK WITH US