The CXO Conversations - Reframing Financial Inclusion: From Access to Financial Health

Synopsis:

At the 3iAfrica conference in Accra, Ghana, hosted by the Central Bank of Ghana and the Global Finance & Technology Network, host Pat Patel speaks with guest Tamara Cook about the evolution of financial inclusion. The discussion explores how access to financial services alone is insufficient without focusing on financial health—ensuring households can manage shocks, save, and plan for the future. They reflect on global progress in inclusion, including mobile money expansion, and the emerging need for outcome-based measurement. The conversation highlights policy shifts led by central banks, the importance of financial literacy at key life moments, and the role of technology and regulation in improving real-world financial wellbeing and economic resilience across developing and developed economies globally today.