The CXO Conversations - Beyond Financial Inclusion: Building Dignity Through Mobile Money

Synopsis:

Recorded live at the CXO Conversations stage during the Inclusive FinTech Forum 2026, this deeply personal and partially French-language conversation featured Serigne Dioum in dialogue with fintech investor Matteo Rizzi. Reflecting on his journey from Senegal to leading one of Africa’s largest fintech ecosystems, Dioum explored the evolution of MTN Group’s mobile money platform, MoMo, now serving over 65 million users. Moving fluidly between English and French, the discussion touched on financial literacy, entrepreneurship in Francophone Africa, AI-powered financial education, and why true financial inclusion must ultimately lead to dignity, independence, and economic empowerment. 

About Serigne Dioum

Serigne Dioum is the Group CEO of MTN Group Fintech, where he leads the company’s mission to build Africa’s largest and most inclusive digital financial services platform. Since joining MTN in 2009, he has driven the expansion of MTN MoMo to 14 African countries, serving over 63 million customers and enabling transactions worth over US$212 billion in the first half of 2025. Under his leadership, MTN Fintech achieved a landmark US$5.2 billion valuation through a strategic partnership with Mastercard. A telecommunications engineer by training, Serigne is passionate about using digital innovation to drive financial inclusion and economic growth across Africa.