Synopsis:
AI innovation is rarely driven by theory. It evolves through real-world challenges, field-level experimentation, and the relentless pursuit of solutions to practical pain points.
In this episode, Mayoran Rajendra, Managing Director, Head of AI Transforation Office at SMBC Group, explains how AI adoption in the financial sector actually develops. Drawing on his unique journey from robotics engineering to leading AI strategy across the Asia-Pacific region, he discusses how innovation is born from customer needs, the importance of "executing through" the proof-of-concept stage, and how to balance operational stability with transformative growth.
About Mayoran Rajendra
Mayoran Rajendra is Managing Director and Head of the AI Transformation Office at SMBC Group, where he leads the strategic integration of artificial intelligence across the bank’s global operations. An engineer by training, he previously held leadership roles at GE Digital, specializing in industrial IoT and big data solutions for the manufacturing sector. Through his work at SMBC, Mayoran is focused on bridging the gap between cutting-edge AI innovation and the operational excellence required to scale digital transformation across the Asia-Pacific region.