Synopsis:
In this episode of CXO Conversations, Matteo Rizzi speaks with Carine Umutoni, Managing Director of Ecobank Rwanda, about the evolution of banking in the fintech era. With over two decades of experience, Carine shares her journey from traditional banking to leading innovation in a rapidly changing financial landscape. The discussion explores how fintech has reshaped customer expectations - shifting focus from products to accessibility and convenience. Carine highlights the importance of collaboration between banks and fintechs, combining agility with strong risk frameworks to drive financial inclusion. She also reflects on talent, continuous learning, and the need to adapt to new technologies like AI. This episode offers valuable insights into leadership, innovation, and the future of banking across Africa.
About Carine Umutoni
Mrs. Carine Umutoni is the Managing Director of Ecobank Rwanda Plc.
Mrs. Umutoni has over 19 years of experience in banking and has previously served in senior management roles in the banking sector in Rwanda such as Managing Director of BK Capital, Head of Treasury and Trade Finance at Bank of Kigali, Head of Treasury and Institutional Banking at KCB Rwanda and Head of Treasury and Trade Finance at Banque Commercial du Rwanda (BCR), now I&M Bank Rwanda.
She is also a member of the Agahozo Shalom Youth Village.
She is the holder of an MBA in Corporate Strategy and Economic Policy from Maastricht University, Netherlands.